Chain of Custody Control System – SFI

ENPOINTE

Chain-of-Custody Control System: SFI-Certified Printed Materials

Brooklyn Park (Corporate Headquarters)
6845 Winnetka Circle
Brooklyn Park, MN 55428-1537
763-535-7277

Certification Contact:
Jeff Storeby
Purchasing/Quality Agent
763-971-3280

I. PURCHASING AND RECEIVING

1.1 Procedures for purchasing SFI-certified material.
All purchase orders for SFI paper will require the paper to be SFI certified and request the paper merchant to supply its SFI Certification number on the invoice and on product packages. ENPOINTE purchase orders will specify SFI category of origin as SFI-Certified Sourcing, Certified Chain of Custody, Certified Chain of Custody x % Content Claims. This is triggered through the client desire to have Chain of Custody (CoC) certification on a specific job. Upon being awarded a job the estimate contains the trigger to request, purchase, receive, manufacture, and ship a SFI certified job.
1.2 Verifying Validity of Supplier’s SFI Certificate
Prior to placing an order requiring SFI-certified materials Purchasing will go to “SFIprogram.org”. Using the search options search for merchant brand of paper desired. If the paper desired is not certified you will need to select a different paper.
1.3 Procedures for verifying the SFI-certified status of material purchased.
ENPOINTE Paper Handlers will verify the SFI status of the paper both on accompanying documentation as well as on-product labels. Receiving staff will be certain the paper merchant provides its SFI Certification number and when not present will alert the purchasing department. The purchasing department will contact the vendor to resolve discrepancies, or the shipment will be rejected. Paper merchant invoices will be verified for the SFI certification number, category of origin, percent post consumer waste (PCW), and an SFI product description.
1.4 Procedures for maintaining the separate identity of certified materials upon receiving.
ENPOINTE Paper Handlers will place a load tag on the material before they move the material to the staging area on the shop floor. This load tag will have the material description and ENPOINTE job number as identifiers. The material description will identify it as SFI. All materials are tied to a specific job number, which is the primary designator of certified jobs.
1.5 Procedures for recording quantities of certified materials received.
Quantities received will be recorded in Printstream under the receiving P.O., which is tied to job number. Certified paper will be identified as such in Printstream and job numbers will be available in summary format. The materials are received against the purchase order tied to the job. This information can be extracted from our system by a custom software program that can show volume of SFI materials that have been purchased.
1.6 Responsible personnel for purchasing and receiving.

  • ENPOINTE Purchasing Agent
  • ENPOINTE Warehouse/Receiving Manager
  • ENPOINTE Material Handlers
1.7 Forms/records used for purchasing and receiving.
Purchase orders will identify certified orders placed.
Our inventory system will identify certified materials in stock and the job number.

II. PRODUCTION

2.1 Procedures for separate production and identity of certified material.
A Ticket Packet (work ticket) will be generated for each certified print order. The packet will be identified as certified by “SFI Required” printed on the job ticket, and includes press, finishing, distribution, mailing operations and shipping, instructions for the order. All printing of certified products will be done in individual batch runs per specific customer order.
2.2 Procedures for tracking certified materials within production.
As above, a work ticket will follow the specific certified print order and will include an identifier of the certified status.
2.3 Responsible personnel for production.

  • ENPOINTE Vice President of Manufacturing
  • ENPOINTE Pressroom Manager
  • ENPOINTE Finishing Manager
  • ENPOINTE Premedia Manager
  • ENPOINTE Mailing Operations Manger
  • ENPOINTE Distribution Manager
2.4 Forms/records used for production.
Ticket package includes Work Ticket (shows order number and SFI required), and press ticket for each component. Further, the Work ticket will include in its Job Title that the job is SFIcertified, the SFI Category of Origin and any %.

III. PERCENTAGE-BASED CLAIMS

3.1 Procedures for tracking SFI-certified and non-certified materials.
All materials for jobs are purchased and tracked using purchase order numbers. Each purchase order references a specific job number for the material to be used. All materials will be identified per part 1.4 of this document “Procedures for maintaining the separate identity of certified materials upon receiving”
3.2 Records of FSC-certified vs. non-certified material volumes.
A copy of the purchase orders for both FSC-certified and non-certified materials will be retained for a period of 5 years and will indicate pounds purchased of each type of material.
3.3 Procedures for FSC-labeling percentage-based products.
Label of percentage-based product will follow the guidelines in part VI “Labeling/Logo Use” of this document along with the calculation of FSC-certified material to meet or exceed the appropriate percentage.
3.4 Procedures for avoiding controversial sources for non-certified content.
ENPOINTE in its efforts to avoid purchasing the following categories has embraced the following “Policy for Wood Procurement for Uncertified Contents and Controversial Sources”: Wood that has been illegally harvested; Wood from genetically modified trees; Wood from areas where there is a clear demonstration of violation of traditional; customary or civil rights; or of serious extant disputes with indigenous peoples or other social stakeholders, involving confrontation or violence; Wood from uncertified high conservation value forests (HCVFs).

IV. OUTSOURCING

4.1 Procedures for using an outsourcing agreement with subcontractors.
ENPOINTE vendors performing work on a SFI project will be asked to sign a Chain of Custody Outsourcing Agreement. ENPOINTE may subcontract materials from all SFI categories of origin as necessary.
4.2 Description of the outsourcing arrangements(s).
ENPOINTE will subcontract for services it does not provide or for capacity offload reasons.
4.3 Procedures for subcontractors handling SFI-certified material.
The subcontractor shall track and control all materials that are outsourced for use in SFI-certified products to ensure they are not at risk of mixing or being contaminated with any other material during the outsourcing arrangement. The subcontractor shall not use the SFI trademarks for promotional use or on any products not included in this outsourcing agreement.
4.4 Subcontractor recordkeeping.
The subcontractor shall maintain records of inputs, outputs, and shipping documents associated with all material processed during the outsourcing arrangement. All incoming material from the vendor will have a ENPOINTE job number to identify the material.
4.5 Record of subcontractors.
ENPOINTE will keep names and contacts of all contractors used for the production of certified materials along with details.  The contractor information will be passed along to the certification body prior to outsourcing.

V. FINISHED PRODUCT HANDLING AND SALES

5.1 Procedures for maintaining the separate identity of finished certified products.
Certified orders are kept by Job Number. The specific job work ticket will include requirements for SFI logo use within the printed product. Shipping documents kept with the finished printed material will include an indicator (Job Number) of the certified status of the job.
5.2 Procedures for recording quantities of finished certified products in inventory and sales.
Job Number is used as key for designating certified product sales. Sales may be summarized by customer. Summaries can be generated by a ‘certified’ designation for easy annual auditing quantity data. Quantity on packing slip drives quantity on invoice.
5.3 Procedures for invoicing and shipping of SFI-certified products.
Invoices will have a description of the product, including the certified status, SFI Category of Origin, and the ENPOINTE SFI Certification Number and SFI Category of Origin. Packing lists will include the Job number, Customer PO, a reference to the certified status, and the ENPOINTE SFI CoC code.
5.4 Responsible personnel for finished product handling and sales.

  • ENPOINTE Shipping Manager
  • ENPOINTE Distribution Manager
5.5 Forms/records used for finished product handling and sales.
Work Ticket with certified description and job number.
Invoice: Based on SFI flag on the job, and SFI Category of Origin (SFI-Certified Sourcing, Certified Chain of Custody, Certified Chain of Custody x % Content Claims)“SFI #BV-SFICOC-US006455-1 [Category of Origin]”
Packing List: Based on SFI flag on the job, and the SFI Category of Origin (SFI-Certified Sourcing, Certified Chain of Custody, Certified Chain of Custody x % Content Claims) designation each packing list will include the following:
“SFI #BV-SFICOC-US006455-1 [Category of Origin]””
Product and package labels contain ENPOINTE job number
Sales summaries
Based on SFI flag on the job, reports can be generated listing the following information, for the desired job closing date range:
Job #
Category of OriginPurchases
Category of Origin Sold
Paper Description
Vendor Name
Vendor Certification #

VI. LABELING/LOGO USE

6.1 Types of labels or other marks that will be used on finished certified products.
Certified print orders will include a request from the customer for use of the SFI logo. The final printed product will include the SFI logo and other required elements.
6.2 Review and Approval Correspondence.
ENPOINTE will retain SFI logo approval correspondence from the auditing firm for a minimum of 5 years and will be made available during annual audits for auditor review.
6.3 SFI Label Category.
ENPOINTE is a commercial printer. All products are custom made to customer specifications. Only the applicable SFI label will be used (SFI-Certified Sourcing, SFI-Certified Chain of Custody, SFI-Certified Chain of Custody Recycled, SFI-Certified Chain of Custody % Based, SFI-Certified Chain of Custody % Based Recycled) and only products meeting eligibility requirements per CoC standards for SFI-labeling will be SFI-labeled.
6.4 Other Forest Certification Labeling.
SFI-labeled product will not include or endorse other forest certifications.
6.5 Responsible personnel for labels and logo use.

  • ENPOINTE PreMedia Manager
  • ENPOINTE PreMedia Facilitator
  • ENPOINTE PreMedia Preflight

VII. RECORD KEEPING

7.1 Procedures for maintaining records pertaining to certification.
All records covering certified product will be made available for SFI/FSC auditors upon request, certified paper purchased, certified production, and certified product shipping/sales will be kept for a period of five years. This information is compiled and stored in individual job jackets as hardcopy files for 5 years and as digital data for a period of 5 years. Additionally, Purchasing and Accounting records are maintained as digital data.
7.2 Procedures for compiling annual audit data for surveillance auditors.
Upon request from the auditing firm prior to the annual surveillance audit, a summary will be prepared showing certified paper purchases, use, inventory, and sales as well as a listing of advertising.
Based on SFI flag on the job, reports will be generated listing the following information, for the desired job closing date range:
Job #
Category of Origin
Purchases Category of Origin Sold
Paper Description
Vendor Name
Vendor Certification #
7.3 Procedures for annual training.
Prior to the annual surveillance audit, training of new employees and an annual training recap shall be completed and records to be maintained for a period of 5 years including training dates and attendees. These records will be maintained in the departments by the department managers.
7.4 SFI Category of Origin Schedule
ENPOINTE will maintain and update as needed a SFI Category of Origin Schedule. All SFI certified products listed on this schedule must be covered under ENPOINTE certificate scope. The ENPOINTE SFI Category of Origin Schedule is available to SFI/SFI auditors upon request.

VIII. DUE DILIGENCE SYSTEM TO AVOID CONTROVERSIAL SOURCES

8.1 Verification of Purchased Products.
ENPOINTE will check for a valid certificate. Use the SFI supplier website, or by the Purchasing Agent assessing if the products sourced being low risk of coming from controversial sources. ENPOINTE purchases paper from companies with a presence in the United States. If a paper provider is to be used outside of the United States the Purchasing Agent should use other resources to avoid and reduce risk.ENPOINTE uses a due diligence system to verify SFI certified product.  Less than 3% of the companies paper procurement comes from non SFI certified vendor.  In the instances where the paper is from non SFI Certified Vendor ENPOINTE will conduct a verification or origin.
8.2 Conducting a Risk Assessment.
To avoid controversial sources ENPOINTE Purchasing with verify SFI projects are purchase from a SFI certified supplier as it relates to SFI Section 2 (SFI 2015-2022 Forest Management Standard), Section 3 (SFI 2015-2022 Fiber Sourcing Standard), Section 4 (SFI 2015-2022 Chain-of Custody Standard). ENPOINTE in its efforts to avoid purchasing the following categories has embraced the following “Policy for Wood Procurement for Uncertified Contents and Controversial Sources” Wood that has been illegally harvested (unlawful); Wood from genetically modified trees;Wood from areas where there is a clear demonstration of violation of traditional; customary or civil rights; or of serious extant disputes with indigenous peoples or social stakeholders, threatens rare and ecologically significant native forest types, or where long term adverse impacts are expected on species, habitats already protected by the standard, involving confrontation or violence; Wood from uncertified high conservation value forests (HCVFs).
8.3 Program to Address Risk.
If the Risk Assessment is determined to be other than low risk, the Purchasing Agent will obtain a contract or self-declaration that the supplied forest-based product does not originate from controversial sources.ENPOINTE will review products purchased that are greater than low at risk during its annual internal audit. Risk assessment will be presented as part of the Management Review and discussion regarding any Supplier considered to be greater than low risk. These records will be retained for 5 years.

IX. PROCESS REVIEW

9.1 Internal Audit.
ENPOINTE will conduct an annual audit of the SFI procedures included in this document and all records relating to the purchase of SFI materials on an annual basis. This internal audit will be conducted at both campuses and findings will be presented to the Senior Management Group.
9.2 Management Review.
All audit findings will be reviewed by Senior Management Group on an annual basis. Upon review of any findings the Senior Management Group will provide support to ensure any procedural changes will successfully be implanted prior to the next review.

X. NON-CONFORMING PRODUCT

10.1 Non-Conforming Product.

  • Immediately cease to sell any non-conforming products held in stock.
  • Identify all relevant customers, and advise those customers in writing within three (3) business days of the non-conforming product and maintain records of that advice.
  • Analyze causes for occurrence of non-conforming products and implement measures to prevent its re-occurrence.
  • Notify the certification body of the offender.
  • Cooperate with the certification body in order to allow the certification body to confirm that appropriate action is taken to correct the non-compliance.